Complaint Handling & Nonconformance Management Vendors
Product complaint, nonconformance, failure investigation, and related quality workflows, especially for devices and manufactured products.
Related workflows
Consulting / Advisory Firm · +2 more types
“When your company reaches the post-market phase, you can count on continued support from Rook’s engineers for activities including nonconformance management, CAPA management…”Source: rookqs.com
Also offers: Quality Management System (QMS) Consulting, Medical Device & IVD Regulatory Affairs, +1 more
Products: LifeSphere, NavaX +4 more
“Support the full product complaint process with clear, traceable workflows across intake, data validation, classification and assessment.”Source: arisglobal.com
Also offers: Safety Database Platforms, PV Automation & AI Case Intake, +3 more
CRO / Research Services Provider · +2 more types
Products: InStat, CoAuthor
“Complaints and recall management”Source: veristat.com
Also offers: Biostatistics & Statistical Programming, Full-Service Clinical Trial Execution (CRO Services), +3 more
Consulting / Advisory Firm · +1 more type
Products: Cell Therapy Orchestration Platform (CTOP), Life Sciences Accelerator for S/4HANA
“…Complaint Management”Source: clarkstonconsulting.com
Also offers: Quality Management System (QMS) Consulting, Transformation, Integration & Change Management, +2 more
Software / Technology Platform · +2 more types
Products: Vault CRM, Veeva RIM +6 more
“…It provides faster time to value with streamlined processes for handling complaints, deviations, audits, quality risk management, supplier quality management, and change control.”Source: veeva.com
Also offers: Life Sciences CRM, Regulatory Information Management (RIM) Platforms, +4 more
CRO / Research Services Provider · +7 more types
Products: IQVIA Vigilance Platform, SmartSolve +4 more
“Outsourced Complaint & Adverse Event Reports (AER)”Source: iqvia.com
Also offers: Full-Service Clinical Trial Execution (CRO Services), Real-World Data Platform, +6 more
Compare listed vendors
| Vendor | Delivery model | Also offers | In their words |
|---|---|---|---|
| ArisGlobal | Software / Technology Platform | — | “Support the full product complaint process with clear, traceable workflows across intake, data validation, classification and assessment.”arisglobal.com · reviewed Oct 26, 2026 |
| Clarkston Consulting | Consulting / Advisory Firm | Quality Risk Management, GxP Compliance Consulting | “…Complaint Management”clarkstonconsulting.com · reviewed Oct 21, 2026 |
| IQVIA | CRO / Research Services Provider | GxP Compliance Consulting, GCP & Clinical Quality Compliance | “Outsourced Complaint & Adverse Event Reports (AER)”iqvia.com · reviewed Oct 15, 2026 |
| Rook Quality Systems | Consulting / Advisory Firm | Quality Risk Management, GCP & Clinical Quality Compliance | “When your company reaches the post-market phase, you can count on continued support from Rook’s engineers for activities including nonconformance management…”rookqs.com · reviewed Oct 24, 2026 |
| Veeva Systems | Software / Technology Platform | Quality Risk Management | “…It provides faster time to value with streamlined processes for handling complaints, deviations, audits, quality risk management, supplier quality management…”veeva.com · reviewed Oct 26, 2026 |
| Veristat | CRO / Research Services Provider | Quality Risk Management, GxP Compliance Consulting, GMP Manufacturing Compliance Support, GCP & Clinical Quality Compliance, QP Services & Batch Certification | “Complaints and recall management”veristat.com · reviewed Oct 26, 2026 |